General Manager Jackson NJ

United Skates•Jackson Township, NJ
•Onsite

About The Position

United Skates of America is seeking an energetic, dependable General Manager to oversee daily operations at its roller-skating and entertainment facility in Jackson Township, New Jersey. The facility includes roller and inline skating, an arcade, a novelty redemption shop, and a pizza café. The General Manager is responsible for operational efficiency and profitability, financial management, sales and marketing, team leadership, customer service, and compliance with health, safety, and company policies. This is a full-time, salaried, in-person position with an average of approximately 50 hours per week during the high season. The schedule includes day, evening, and night shifts, and requires weekend availability and availability to work some holidays. Travel for company-compensated training is required for 1–2 weeks. The position reports to the Regional Manager.

Requirements

  • Proven experience in P&L management and budgeting.
  • Strong operational background with staff management and development experience.
  • Expertise in sales and marketing, particularly in high-volume retail, restaurant, or entertainment industries.
  • Ability to create and implement successful sales and marketing plans.
  • Excellent problem-solving, communication, and customer service skills.
  • Flexibility to work varied shifts, including days, evenings, weekends, and holidays.
  • Reliable transportation or willingness to relocate to the Jackson Township area.
  • Availability to work some holidays.

Nice To Haves

  • Prior experience in entertainment, hospitality, restaurant, or retail operations.
  • Experience in high-volume environments such as fast food, hospitality, or entertainment.

Responsibilities

  • Oversee day-to-day operations to ensure smooth and profitable performance.
  • Manage P&L responsibilities, including budgeting, forecasting, and financial reporting.
  • Develop and execute strategic sales and marketing initiatives to drive growth and customer engagement.
  • Recruit, train, and lead a high-performing team while fostering a positive and productive workplace culture.
  • Ensure exceptional customer service and maintain high operational standards.
  • Ensure compliance with health, safety, and company policies.

Benefits

  • 401(k)
  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid time off
  • Paid holidays
  • Parental leave
  • Flexible scheduling
  • Performance-based bonus opportunities
  • Employee discount
  • Paid training
  • Wellness program
  • Voluntary life insurance, AD&D, short-term disability, hospital indemnity, and accident insurance
  • HSA
  • Working Advantage employee perks
  • Company parties
  • Opportunity for advancement
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