KidStrong General Manager for Camp Bowie KidStrong

KidStrong•Fort Worth, TX
•$60,000 - $75,000

About The Position

The General Manager leads the KidStrong center, builds its culture and team, delivers the center's operating and sales results, and supports KidStrong's mission of developing children's Brain, Physical, and Character skills. The role combines coaching children ages crawling through 11 in energetic 45-minute classes with leadership, center operations, family experience, and membership sales.

Requirements

  • Genuine passion for working with children.
  • High energy, strong presence, and ability to lead a room of children, parents, and coaches.
  • Athletic or coaching background, ideally working with children ages crawling through 11.
  • Proven leadership or management experience, including leading people and delivering results.
  • CPR/AED certification or willingness to obtain it.
  • Availability to work evenings and weekends, typically four weekday shifts and one weekend shift.
  • Ability to remain physically active, cover miles on the floor, demonstrate movements, and move equipment weighing up to 25 pounds per shift.

Nice To Haves

  • Experience in sales, enrollment, or membership-based environments.
  • Familiarity with Glofox, LearnUpon, CareerPlug, or ADP.
  • Background in physical education, child development, athletic training, or pediatric occupational or physical therapy.
  • Experience managing and developing a team.

Responsibilities

  • Deliver KidStrong's curriculum in 45-minute classes for children ages crawling through 11, developing Brain, Physical, and Character skills.
  • Build relationships with children and families and explain the purpose of the curriculum to families and the team.
  • Achieve and maintain Coach Certification through the HQ Training & Certification team.
  • Set, model, and protect the center's culture.
  • Recruit, hire, onboard, develop, and hold the coaching team accountable.
  • Conduct regular one-on-ones and coach evaluations, and develop the Assistant General Manager as a future General Manager.
  • Ensure the team meets KidStrong member experience standards in classes and other interactions.
  • Lead staff meetings focused on culture, development, product, and performance.
  • Keep current with weekly programming and HQ communications, ensure center adoption of updates, attend required leadership and HQ calls, and lead change management for required processes and initiatives.
  • Understand center performance metrics, identify opportunities, and implement plans to meet targets.
  • Own the member experience from a family's first trial through ongoing membership.
  • Manage center scheduling and payroll in accordance with the employee handbook and required policies.
  • Manage daily, weekly, and monthly center cleaning and maintenance.
  • Schedule, sell, and staff camps and parties to support center profitability.
  • Manage the center's reputation, online reviews, local community presence, and brand consistency.
  • Drive membership growth through proactive lead management, including outbound calls, SMS, and email.
  • Own sales and operational targets and implement strategies to meet or exceed them.
  • Deliver effective trial experiences and convert trial participants into memberships.
  • Find and attend local community events, manage event leads and follow-ups, and support conversion to memberships.

Benefits

  • Salary plus performance bonus.
  • Health, dental, and vision benefits.
  • Paid time off.
  • Ongoing training, certifications, and leadership programming.
  • Growth path from General Manager to Regional Manager and multi-unit leadership.
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