General Manager(02771) - 1141 S. Arlington Hts. Rd. #A

Domino's Franchise•Arlington Hts., IL
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects team members to do the same. The position offers on-the-job orientation and training and opportunities for advancement within Domino’s, including paths to franchise ownership or corporate operations roles. The posting also describes general store-team-member duties and conditions, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the store and equipment. Duties may include delivering products by car to customers and distributing flyers or door hangers. Delivery-specific requirements include a valid driver’s license with a safe driving record and access to an insured vehicle that can be used for deliveries. The work involves exposure to changing weather and store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use. Delivery work may require driving, walking, carrying orders, and climbing stairs.

Requirements

  • Ability to follow all company policies and procedures and set an example for team members.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to understand and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver’s license with a safe driving record meeting company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery duties.
  • Navigational skills to read a map and locate addresses within the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure adherence to company policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and adherence to standards.
  • Provide great customer service.
  • Maintain attendance and punctuality.
  • Ensure transportation to and from work.
  • Maintain store cleanliness.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers when delivery duties apply.
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