General Manager(02104) - 750 E Wisconsin Ave

Domino's Franchise•Oconomowoc, WI
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same standards from team members. The role involves maintaining schedules, attendance and punctuality, a professional store image, and excellent customer service. On-the-job orientation and training are provided. Domino’s describes opportunities for career advancement, including progression to franchise ownership or corporate operations.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing or pulling trays, and occasional climbing, stooping, crouching, and reaching.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards; access to an insured vehicle that can be used for delivery; ability to navigate delivery areas and adverse terrain; and far and night vision for driving.

Responsibilities

  • Oversee all activities during the shift.
  • Manage staffing, paperwork, and work schedules.
  • Control costs, cash, and inventory.
  • Manage food and store operations while adhering to company standards and maintaining a perfect store image.
  • Provide great customer service and manage customer relations.
  • Ensure attendance and punctuality expectations are met.
  • Maintain store cleanliness and support marketing and profitability.
  • Set an example for team members and follow all company policies and procedures.
  • Perform general store-team duties as needed, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.
  • For delivery duties when applicable: deliver products by car to customers, distribute flyers and door hangers, and navigate delivery locations.
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