General Manager

Bodycote North America•Arlington, TX

About The Position

Based in Arlington, Texas, the General Manager oversees the performance and day-to-day operations of two assigned heat treat plants. Under the direction of the VP Operations – HIP & PHT Midwest, the role leads plant operations and staff, ensures customer specifications and business goals are met, develops growth strategies and budgets, and coordinates activity across departments. The position has leadership and management accountability for safety, quality, on-time delivery, customer service, business development, sales growth, and profit and loss performance. Bodycote considers this position safety-sensitive.

Requirements

Bachelor of Arts or Bachelor of Science in business, technology, or a related field, or equivalent.
Eight years of heat treat experience in management or equivalent technical management experience.
At least 12 years of industrial and/or related leadership experience in a complex industrial or operations environment.
At least 10 years of experience using lean concepts, with a proven record of implementing lean or Six Sigma projects.
At least 10 years of proactively managing labor performance and appropriately handling employee issues.
Excellent project management skills and experience.
Excellent communication and presentation skills.
Strong management skills, including independent decision-making, goal setting, delegation, coaching, and motivating.
Ability to read, write, and communicate in English.
Knowledge and hands-on experience with computer applications, including Microsoft Office and databases.
Ability to work seated for extended periods in an office or industrial environment, including while driving or traveling by airplane.
Manual dexterity for data entry; ability to bend, pull, stoop, and reach; and ability to lift 50 pounds.
Ability to perform the essential job functions and communicate effectively orally and in writing.
Ability to read documents and computer screens and to hear in person and via phone.

Nice To Haves

Master’s degree in business or a technical field.
Demonstrated experience in business development, team building, and recruitment.
Experience in an industrial environment, industrial engineering, and supervisory work in the aerospace or defense industry.
Familiarity with AMS and MIL standards, ISO 9000-2000, MAAP Policy, AS6500, and related aerospace and defense standards.

Responsibilities

Lead and manage plant performance across safety, quality, on-time delivery, and profit and loss.
Achieve or exceed plant goals for safety, quality, service, cost, business development, and sales growth.
Deliver superior customer service, drive sales growth, and develop local business.
Recruit, retain, train, and develop the plant leadership team; maintain appropriate staffing levels and leadership depth.
Drive operational excellence and work daily with customers, quality, technical support, engineering support, and finance to meet plant goals.
Contribute to and deploy systemic improvements in safety, quality, capacity, and process capability; apply lean and Six Sigma methodologies to continuous improvement.
Build a customer-service culture, develop long-term customer agreements, grow opportunities within the current customer base, and implement strategic growth and business development plans.
Plan capital equipment, plant layouts, and capital deployment, and control overhead expenses.
Plan and forecast workforce needs, hire and train employees, and ensure compliance with company policies and procedures.
Perform the business’s financial responsibilities in a fiscally responsible manner.
Report to work on time, follow directions and rules, interact effectively with coworkers, and accept constructive criticism.
Protect confidential compensation information and not disclose other employees’ or applicants’ pay.