General Manager

Chipotle•New Castle, DE

About The Position

Chipotle General Managers lead restaurant teams and are responsible for hiring and developing employees, building a strong culture, and operating a successful business. The role oversees the employee lifecycle and restaurant operations, including scheduling, financial management, sales forecasting, recruiting, guest service, digital orders, cleanliness, food safety, and compliance. General Managers work across lunch, dinner, and weekend shifts to provide leadership throughout all hours of operation.

Requirements

  • Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
  • Passion for hospitality and a guest-focused approach.
  • Friendly and enthusiastic attitude.
  • Enthusiasm for developing people and leading others.
  • Ability to work in a fast-paced kitchen environment and interact with customers.
  • Ability to stand and walk around the restaurant for 10 hours a day.
  • Ability to lift 50 lbs./25 kgs. and perform other physical activities needed to complete the job responsibilities.
  • Ability to work around varied temperatures, taste and prepare food, and communicate effectively with the team and customers.

Nice To Haves

  • A creative approach to marketing and driving sales, such as fundraisers and community engagement.

Responsibilities

  • Uphold high standards of hospitality and provide a positive, guest-focused experience.
  • Ensure speed and accuracy of service.
  • Manage the employee lifecycle, including recruiting, hiring, people processes, and performance management.
  • Train and develop crew members, shift leaders, and Apprentices using Chipotle training tools and resources.
  • Direct team members to deliver accurate and on-time digital orders.
  • Manage day-to-day restaurant operations, including scheduling, P&L management, sales forecasting, recruiting, and interviewing.
  • Keep the dining room clean and the restaurant ready for guests.
  • Uphold food safety, operational, and compliance standards.
  • Achieve the restaurant’s annual sales and cash flow plan and oversee its overall financial success.
  • Work lunch, dinner, and weekend shifts to provide leadership across restaurant operating hours.

Benefits

  • Medical, dental, and vision insurance.
  • Retirement savings plan.
  • Quarterly bonus program.
  • Opportunities for people development bonuses.
  • Tuition assistance, subject to eligibility requirements.
  • Career growth opportunities.
  • Paid time off.
  • Holiday closures.
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