General Manager(02773) - 716 S. Logan St

Domino's Franchise•West Frankfort, IL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires following all company policies and procedures while ensuring the same standards from team members. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, customer service, attendance and punctuality, marketing, and profitability. The posting also describes general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description includes delivery-related duties and requirements, including delivering products by car, delivering flyers and door hangers, and having a valid driver's license and access to an insured vehicle.

Requirements

Judgment, math skills, and the ability to multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying product.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.

Responsibilities

Oversee all activities during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew, follow all policies and procedures, and expect team members to do the same.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain store standards, cleanliness, and a professional image.
Provide great customer service and support attendance and punctuality.
Contribute to marketing and store profitability.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.