General Manager - Restaurant

Love's Travel Stops & Country Stores•Roseburg, OR

About The Position

Restaurant General Managers help ensure the smooth and efficient operation of Love’s high-volume, multifaceted restaurants and fresh kitchens. They lead staff in delivering exceptional customer service, managing processes, and executing strategies to improve sales and customer satisfaction. The role works alongside the General Manager of the facility and team members to support restaurant operations, safety, staff development, and the overall dining experience.

Requirements

At least 3 years of restaurant management experience.
At least 3 years managing operations with annual sales volume of $1 million or more.
At least 3 years affecting and interpreting budgets and profit and loss statements.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong organizational and multitasking abilities, with attention to detail.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to frequently lift or move items weighing over 50 pounds.
Ability to successfully complete a pre-employment background check and drug screening.

Responsibilities

Ensure the kitchen is safe, clean, and well maintained, and that proper food safety procedures are followed.
Drive sales through efficient ordering, stocking, inventory management, and food preparation.
Assist the General Manager of the facility with task execution and completion, safety practices, scheduling, cash integrity, talent acquisition and development, and daily, weekly, and monthly reporting.
Coach and develop team members in preparing and packaging customer orders promptly and meeting customer service expectations.
Understand financial reports, including profit and loss statements, to make business changes and capitalize on opportunities.
Address customer feedback and improve the overall dining experience.