General Manager

Chipotle • Royal Oak, MI

14d • Onsite

About The Position

Chipotle’s General Managers lead restaurant teams, develop employees, build a strong culture, and run the restaurant’s business. The role combines hospitality, people leadership, and day-to-day operations, with opportunities to grow leadership and operations skills. General Managers are responsible for the restaurant’s overall financial success and for providing leadership across all hours of operation.

The position works in a fast-paced kitchen and involves interacting with customers. It requires standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 lbs./25 kgs., working around varied temperatures, tasting and preparing food, and communicating with team members and customers.

Requirements

• Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
• Passion for hospitality and providing a guest-obsessed experience.
• Friendly and enthusiastic attitude.
• Genuine enthusiasm for developing people and leading others.
• Ability to stand and walk around the restaurant for 10 hours a day.
• Ability to lift 50 lbs./25 kgs. and perform other physical activities necessary to complete the job responsibilities.
• Ability to work in a fast-paced kitchen environment, interact with customers, work around varied temperatures, taste and prepare food, and communicate strongly with team members and customers.

Nice To Haves

• Creative approach to marketing and driving sales, such as through fundraisers and community engagement.

Responsibilities

• Uphold high standards of hospitality and provide a positive guest experience.
• Ensure speed of service and order accuracy, including accurate and on-time digital orders.
• Manage the employee lifecycle, including recruitment, hiring, people processes, and performance management.
• Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
• Manage day-to-day restaurant operations, including scheduling, P&L management, sales forecasting, recruiting, and interviewing.
• Keep the dining room clean and the restaurant guest-ready.
• Uphold food safety, operational, and compliance standards.
• Achieve the restaurant’s annual sales and cash flow plan and be accountable for its overall financial success.
• Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.

Benefits

• Medical, dental, and vision insurance.
• Retirement savings plan.
• Quarterly bonus program.
• People development bonuses.
• Tuition assistance, subject to eligibility requirements.
• Career growth opportunities.
• Paid time off.
• Holiday closures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed