General Manager (05853) - 1720 decatur hwy #1
About The Position
The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same of team members. The role covers staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, attendance, marketing, and profitability. The position also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work involves operating in a fast-paced store environment and may include delivery-related duties, such as delivering products and promotional materials, where applicable.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, written, and telephone communication skills to take and process orders.
- Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by telephone.
- Ability to use a computer keyboard or touch screen to enter orders.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to navigate delivery locations, including adverse terrain, multi-story buildings, private homes, and other delivery sites, when performing delivery duties.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- Ability to meet the physical requirements of the job, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving as needed.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure compliance with company policies, procedures, and standards.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, cleanliness, and quality standards.
- Provide great customer service and ensure attendance and punctuality.
- Contribute to store marketing and profitability.
- Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
- Where delivery duties apply, deliver products by car to customers and distribute flyers and door hangers.
Benefits
- On-the-job orientation and training
- Flexible work environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
