General Manager (IL)

Washington Commons by Barclay House•Evans, GA

23h•Onsite

About The Position

QSL Management is a growing senior living company focused on providing luxurious, resort-style homes for seniors. They aim to create an environment centered around wellness, security, longevity, family, joy, and self-worth. The company values its team members and fosters a workplace that combines growth, purpose, and passion. They are looking for a dedicated General Manager for Washington Commons by Barclay House, a role suited for a driven leader in hospitality or senior living who excels in fast-paced environments and is committed to exceptional service, operational performance, and a resident-centered experience.

Requirements

Bachelor’s degree in business administration, healthcare administration, hospitality, or related field preferred
Two to four years of successful operations management experience, ideally in senior living, assisted living, long-term care, hospitality, restaurant, or retail management
Proven ability to meet financial goals and drive operational excellence
Strong history of managing, developing, and coaching team members
Understanding of facilities management and preventative maintenance systems
Proficient with Microsoft Office Suite and comfortable with computer-based systems
Must meet the standards outlined in the company’s Motor Vehicle Policy
Valid driver’s license; position may involve driving a company or personal vehicle
Strong communication, leadership, and problem-solving skills
A caring heart and genuine desire to serve seniors

Responsibilities

Oversee daily community operations, including full profit and loss accountability
Lead recruiting, hiring, onboarding, development, scheduling, and performance management of team members
Execute sales and operational strategies in partnership with the Regional Vice President
Support and supervise the community’s sales efforts, including tours, sales calls, competitive analysis, and census-building activities
Ensure effective management of labor, occupancy, expenses, and community budgets
Maintain regulatory compliance and promote a safe, well-maintained living and working environment
Foster strong relationships with residents, families, team members, community partners, and Support Center departments
Monitor building needs, preventative maintenance, and overall facility readiness
Conduct resident and staff meetings to ensure open, ongoing communication
Provide on-call, overnight, and role coverage support as needed to ensure smooth community operations