General Manager-Springfield,IL

Panera Bread • Springfield, IL

1d • Onsite

About The Position

At Panera, leaders are celebrated for bringing out the best in their teams. This role offers competitive pay, great perks, a welcoming culture, and the opportunity to make a real impact every day. As a General Manager, you will lead a high-performing team and oversee the success of a beloved neighborhood bakery-cafe. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate. Panera LLC operates more than 2,000 bakery-cafes and has been a source of career and personal growth opportunities for over 25 years. The company focuses on serving flavorful, handcrafted meals free of items on their ‘No No’ List and is committed to giving back to the community through initiatives like Panera Cares community cafes, day-end donations, and partnerships with local non-profit organizations to confront hunger. Joining Panera Bread means experiencing a culture of warmth, belonging, growth, and trust, along with competitive compensation and benefits.

Requirements

• Minimum age: 18 years of age.
• ServSafe certification (or ability to achieve).
• Ability to pass a background check.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• Flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Nice To Haves

• 3+ years of restaurant General Manager experience.

Responsibilities

• Own all aspects of leading the bakery-cafe team, including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Responsible for maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees