General Manager(02250) - 12 Mill

Domino's Franchise•Athens, OH

About The Position

The General Manager is responsible for all store operations and everything that happens during the shift, including cost, inventory, and cash control and customer relations. The role sets the tone and example for the store and manages a team of 3 to 30 employees. General Managers also perform the duties of Customer Services Representatives and Delivery Drivers, including taking and processing orders, preparing products, operating the cash register, collecting payments, and delivering orders safely and courteously. The position also involves maintaining store cleanliness and a professional appearance in accordance with Domino’s Pizza Grooming Standards. Orientation and training are provided on the job. The work includes operating equipment, stocking ingredients and supplies, preparing products, receiving telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Work may involve exposure to variable weather, temperatures from 36 degrees in the cooler to 90 degrees and above in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical demands include standing for most tasks, walking, sitting for paperwork, and lifting and carrying supplies and ingredients.

Requirements

At least 18 years old.
Experience leading a team.
Valid driver’s license, access to a reliable insured vehicle, and a clean driving record; must pass a Motor Vehicle Record check.
Ability to work when needed, including weekends and holidays, as stores operate seven days a week.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Ability to comprehend and give correct written instructions.
Verbal, written, and telephone communication skills to process orders with customers and co-workers.
Motor coordination and hand-eye coordination to make precise, rapid movements.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the listed physical tasks, including standing, walking, lifting, and carrying supplies weighing up to 50 pounds.

Responsibilities

Manage all store operations and activities during scheduled shifts.
Control costs, inventory, and cash, and maintain customer relations.
Lead and manage a staff of 3 to 30 employees during the shift.
Perform the duties of Customer Services Representatives and Delivery Drivers.
Greet customers, take and process orders by phone and in person, and collect payments.
Operate the cash register and enter orders using a keyboard or touch screen.
Prepare accurate, consistent products while following portion sizes, recipes, and baking procedures.
Deliver products from the store to customers safely and courteously.
Maintain cleanliness throughout the restaurant, including equipment and the facility.
Maintain a professional appearance in compliance with Domino’s Pizza Grooming Standards.
Operate equipment; stock ingredients and supplies; take inventory and complete related paperwork.
Work collaboratively, set a positive example, and maintain quality standards during busy shifts.