General Manager I - Store 3932 - Montgomery, AL

Advance Auto Parts•Montgomery, AL

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires knowledge of store systems, automotive systems, and parts, along with the ability to identify, troubleshoot, and assist with DIY projects. The General Manager develops and maintains Professional Customer relationships and grows related programs, achieves financial metrics, and maintains service and appearance standards. This exempt position requires a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week, with 11-hour shifts and an hour for lunch. Shifts include rotating nights and weekends. Additional hours may be required based on staffing, store conditions, sales goals, and other business demands. The schedule is based on the needs of the business.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively and build strong relationships with Customers, peers, and upper management.
Ability to speak and write English.
Effective use of Microsoft Word and Excel.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to work a range of days, evenings, and weekends as needed.
Ability to locate and stock parts; knowledge of safety practices.
Ability to become ASE P2 certified or attain an ASE-ready equivalent.
Ability to execute and train project and product quality recommendations, parts lookup and sourcing, store operational procedures, DIY testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Ability to recruit, select, hire, and develop quality Team Members and build and grow relationships with Professional Customers.
Ability to perform the physical demands of the role, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
Microsoft PowerPoint proficiency.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building Customer action plans and holding the team accountable for executing them.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for both DIY and Professional Customers.
Perform manager-on-duty responsibilities, including team check-ins and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.