Assistant Store Manager - Eastern, Montgomery, AL

DTLR, Inc.•Montgomery, AL

About The Position

The Assistant Store Manager assists the Store Manager in maintaining daily retail store operations and maximizing sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role supports store staffing, performance feedback, budget and shrink goals, operational compliance, safety, and business standards. The position may require working in multiple stores within the assigned district. The standard work week does not exceed 40 hours, and a flexible schedule includes days, nights, weekends, and holidays.

Requirements

At least one year of retail management experience.
Solid business knowledge and excellent English-language communication skills for interacting with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist with annual performance evaluations for store employees and provide feedback to the Store Manager.
Assist with expense management and develop strategies to help stores perform within budget.
Help monitor and identify store loss or inconsistencies to support shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Help ensure customer service standards are met by providing a friendly environment and outstanding service.
Assist with accurate, regular merchandise inventory counts.
Perform other duties as assigned.