General Manager

BallenIsles Country Club • Port Saint Lucie, FL

8d

About The Position

The General Manager provides overall leadership, strategic direction, and day-to-day oversight of the facility. This executive role oversees club operations to deliver an exceptional member and guest experience, achieve operational excellence and financial performance, and develop the team. The General Manager serves as the primary ambassador for the property and nine-hole course, fostering strong relationships with members, guests, associates, and the surrounding community.

The role includes overseeing budgets, forecasts, reporting, and performance metrics; leading department leaders and associates; ensuring compliance with company policies and applicable requirements; and planning for the upkeep and long-term needs of facilities, grounds, and physical assets. The position also partners with leadership on marketing, membership, and community engagement initiatives. The position is at Esplanade at Solaeris Condos in Port St. Lucie, Florida, managed by Troon.

Requirements

• Bachelor’s degree from a four-year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience; multi-course facilities may require more experience.
• Ability to read and speak English may be required to perform the job duties.
• Knowledge of Microsoft Office applications.

Nice To Haves

• CAM or LCAM certification is preferred.

Responsibilities

• Provide overall leadership and strategic direction for club operations and maintain high standards of member and guest service.
• Develop, manage, and monitor annual operating and capital budgets, business forecasts, financial reports, and key performance metrics to meet revenue and profitability goals.
• Recruit, hire, onboard, train, manage performance, and support the professional development of department leaders and associates.
• Ensure compliance with company policies, Human Resources procedures, safety standards, and applicable regulations.
• Oversee maintenance, appearance, and long-term planning for club facilities, grounds, and physical assets.
• Collaborate with department leaders to drive operational excellence.
• Partner with leadership on marketing, membership, and community engagement initiatives to promote programs and grow the business.
• Build a collaborative, service-focused culture and strong relationships with members, guests, associates, vendors, and the local community.
• Directly supervise department leaders.
• Maintain involvement in industry organizations and pursue ongoing professional development to stay current on hospitality and industry best practices.

Benefits

• Medical, dental, and vision coverage, subject to applicable plan terms and eligibility.
• 401(k) with employer match for associates age 19 and older.
• Paid time off and leaves of absence in accordance with applicable law and eligibility criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive