General Manager (09108)

Domino's Franchise•North Ogden, UT

About The Position

Domino’s Pizza is hiring a General Manager to lead store operations and team members. The manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. They must set an example by following all policies and procedures and expecting the same from the crew. The role also involves general store team-member duties as needed, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may include delivering products by car within the designated delivery area, delivering flyers and door hangers, and carrying products to customers. Work involves standing and walking for much of the shift, with occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, reaching, bending, crouching, and climbing stairs or a ladder. Conditions may include hot surfaces and work areas, cooler temperatures, food odors, cornmeal dust, cramped spaces, moving equipment, and adverse weather during outside tasks or deliveries.

Requirements

  • Food Handler Permit (Manager).
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Hand-eye coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the role’s physical demands, including standing, walking, lifting and carrying items, reaching, bending, occasional crouching, and climbing.

Responsibilities

  • Oversee everything that happens during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example by following all company policies and procedures and ensuring the crew does the same.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, cleanliness, and adherence to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders as needed.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility.
  • Deliver products by car within the designated delivery area, and deliver flyers and door hangers when required.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement from assistant manager to general manager and potentially to franchisee or supervisor.
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