General Manager

Campers Inn RV•Ocala, FL

About The Position

Campers Inn RV is seeking a General Manager responsible for a dealership’s overall profitability and customer retention. The General Manager provides overall direction for the location, leads and develops staff, supports financial performance and customer satisfaction, and oversees dealership operations and inventory. The role also includes managing department managers, addressing customer complaints, and ensuring dealership standards and records are maintained.

Requirements

High school diploma or equivalent.
Valid driver’s license and good driving record.
Excellent verbal and written communication and managerial skills.
Ability to operate the department profitably within dealership guidelines.
Knowledge of federal, state, and local regulations affecting daily operations.
Ability to use a computer and other office equipment.
Proficiency in MS Office.
Knowledge of, or ability to learn, company systems applications, including ADP, Motility Systems2K, and other applicable software.
Ability to work primarily in a climate-controlled environment with occasional exposure to outdoor conditions.
Continuous visual ability for using a computer and reviewing files and reports.
Ability to bend or sit for long periods of time.
Ability to reach above shoulders and lift a minimum of 50 pounds.

Nice To Haves

Four-year degree.
Minimum of 3 years of experience in the RV industry or comparable experience.

Responsibilities

Provide overall direction for the location and meet agreed-upon financial and customer satisfaction goals.
Develop and manage high-performing staff, including performance, efficiency, training, morale, and adherence to company standards.
Hire and monitor department managers.
Hold weekly sales meetings and conduct sales training.
Address customer complaints and ensure a high level of customer satisfaction.
Oversee display and merchandising standards for new and used RVs.
Review and initial promotions before they are finalized.
Coordinate the supply of new and used RVs and order or acquire inventory as needed.
Audit trade-in RV appraisals.
Issue demonstration RVs and ensure appropriate dealership records are maintained.

Benefits

Specialized job training, certifications, and professional development.
Assistance in continuing education.
Major medical insurance for full-time employees working 30 or more hours per week.
Dental insurance for full-time employees working 30 or more hours per week.
Vision insurance for full-time employees working 30 or more hours per week.
Life insurance, with basic, supplemental, spouse, and child coverage available, for full-time employees working 30 or more hours per week.
Employee Assistance Program (EAP) for full-time employees working 30 or more hours per week.
Paid time off for full-time employees working 30 or more hours per week.
Qualified retirement plan (401k) with employer match.
Fair and competitive compensation.