General Manager(02202) - 1027 W Hunter St

Domino's Franchise•Logan, OH

15h

About The Position

The General Manager is responsible for everything that happens during a shift and for all store operations. The role includes controlling costs, inventory, and cash; managing customer relations; setting a strong example for the team; and performing the duties of Customer Service Representatives and Delivery Drivers as needed. General Managers lead a team of approximately 3 to 30 employees per shift and help create a positive, productive workplace. The position also involves greeting customers and taking orders, operating the cash register and handling payments, preparing products accurately according to portion sizes, recipes, and baking procedures, and delivering orders safely and courteously by vehicle. The General Manager helps maintain cleanliness throughout the restaurant and complies with Domino's grooming standards. Training and orientation are provided on the job. Store work may involve operating equipment, stocking and preparing ingredients, processing phone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Working conditions include exposure to changing weather and temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. The role requires frequent standing and walking, as well as lifting and carrying supplies and ingredients.

Requirements

Be at least 18 years old.
Have experience leading a team.
Have a clean driving record and be able to pass a Motor Vehicle Record check.
Have access to a reliable, insured vehicle and a valid driver's license.
Be willing to work when needed, including weekends and holidays, as stores are open seven days a week.
Demonstrate judgment, math skills, and the ability to multitask.
Be able to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
Be able to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Have verbal, writing, and telephone skills for taking and processing orders.
Have motor coordination to make precise movements quickly and accurately, and be able to enter orders using a computer keyboard or touch screen.
Be able to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
Meet the physical requirements of the role, including standing, walking, and lifting and carrying supplies weighing up to 50 pounds.

Responsibilities

Oversee all store operations and everything that happens during the scheduled shift.
Control costs, inventory, and cash, and manage customer relations.
Manage approximately 3 to 30 employees during a shift and motivate the team.
Perform the duties of Customer Service Representatives and Delivery Drivers as needed.
Greet customers, take and process orders in person and by telephone, and provide courteous service.
Operate the cash register and collect customer payments.
Prepare products accurately and consistently according to portion sizes, recipes, and baking procedures.
Deliver products from the store to customers safely and courteously by vehicle.
Maintain cleanliness throughout the restaurant, including equipment and facilities.
Maintain a professional appearance in accordance with Domino's Pizza Grooming Standards.
Operate store equipment; stock ingredients and supplies; take inventory; and complete associated paperwork.
Follow quality control standards and communicate instructions to team members.