General Manager(09459) - 11951 International Dr, Ste C5
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store image and standards; customer service; attendance and punctuality; cleanliness; marketing; and profitability. The manager must set an example, follow all company policies and procedures, and expect the same from the crew. The role also includes general store team member duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job.
Requirements
- Ability to use judgment, math, and multitasking skills.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
- Transportation to and from work.
- Ability to meet attendance and punctuality expectations.
Responsibilities
- Oversee all activities during a shift.
- Manage cost controls, inventory control, and cash control.
- Maintain customer relations and provide great customer service.
- Manage staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store’s image and adherence to standards.
- Ensure attendance and punctuality.
- Maintain store cleanliness.
- Handle marketing and profitability responsibilities.
- Set an example and ensure compliance with company policies and procedures.
- Operate store equipment, stock ingredients, and prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
