General Manager(04138) - 2420 Wisteria Dr Ste. 1

Domino's Franchise•Snellville, GA
•Onsite

About The Position

The General Manager leads a Domino’s Pizza store and is responsible for everything that happens during a shift. The role oversees cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and cleanliness, marketing, and profitability. The General Manager sets an example by following company policies and procedures and ensuring the crew does the same, while leading the team toward shared goals and providing positive customer service. The position also involves preparing products to Domino’s specifications, operating and maintaining store equipment, taking and processing telephone orders, handling inventory and supplies, completing related paperwork, and supporting delivery operations. Work is performed primarily standing and may involve lifting, carrying, and stacking supplies weighing up to 50 pounds, as well as bending, crouching, squatting, stooping, and using stairs.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must pass a criminal background check.
  • Must pass a Motor Vehicle Record Check and meet company-specific standards.
  • Ability to direct activities and perform repetitive tasks, independently and with others, under stress, and while meeting strict quality-control standards.
  • Ability to coordinate with coworkers and customers, analyze and compile data, and make timely, sound, ethical judgments and decisions.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Comfort using a computer keyboard, touch screen, and foot-paddle.
  • Ability to stand for most of the shift and perform required physical tasks, including lifting or stacking supplies weighing up to 50 pounds and occasionally crouching, squatting, stooping, bending, or using stairs.
  • Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding pizza boxes.
  • Ability to read maps, locate addresses, and navigate varied terrain and delivery sites.

Responsibilities

  • Take responsibility for all store operations during assigned shifts, including cost, inventory, and cash controls and customer relations.
  • Lead and set an example for the crew by following company policies and procedures and expecting the same of team members.
  • Manage staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
  • Greet customers enthusiastically, take orders, and address customer concerns positively.
  • Operate, clean, and maintain store facilities and equipment.
  • Prepare products according to Domino’s specifications and guidelines.
  • Take inventory, stock ingredients and supplies in appropriate storage and work areas, and complete associated paperwork.
  • Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
  • Use map-reading and navigation skills to locate addresses and navigate varied delivery sites while carrying products.
  • Perform calculations and make correct monetary change.
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