1078 - General Manager

Domino's Franchise•Lathrup Village, MI

23h

About The Position

The General Manager is responsible for overseeing everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and expecting the same from team members. The job description also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided.

Requirements

Judgment, math skills, and the ability to multitask.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by phone.
Motor coordination to make precise, rapid movements with speed and accuracy.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
Ability to navigate delivery areas, including adverse terrain, multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to perform physical tasks that include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing and pulling trays, climbing stairs or ladders, bending, crouching, squatting, and reaching.
Ability to lift and handle deliveries weighing up to 50 pounds and reach shelves up to 72 inches high.

Responsibilities

Oversee all activities and operations during the shift.
Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
Work to a schedule and maintain attendance and punctuality.
Set an example by following company policies and procedures and ensuring the crew does the same.
Maintain customer relations and provide great customer service.
Maintain store cleanliness, a perfect image, and adherence to standards.
Support marketing and store profitability.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products and flyers or door hangers, as required.