General Manager

Crumbl Cookies • Salem, NH

12d • $50,000 - $55,000 • Onsite

About The Position

Crumbl is hiring a General Manager to lead its Salem, New Hampshire store. The General Manager will hire and develop the team, oversee daily bakery operations, and take responsibility for product quality, customer service, and store performance. This is a full-time role scheduled for 40–45 hours per week, including Saturdays, with Sundays off. Salary is $50,000–$55,000 per year.

Requirements

• Management or leadership experience in food service, restaurants, retail, or quick-service restaurant operations.
• Experience managing employees, labor costs, and daily operations.
• Clear communication, good organization, and the ability to coach employees and solve problems.
• Availability to work 40–45 hours per week, including Saturdays.

Responsibilities

• Recruit, hire, train, and coach team members, and develop shift leaders.
• Build schedules and manage staffing and labor costs.
• Oversee production quality, cleanliness, and food safety during each shift.
• Manage inventory, forecast product needs, and control expenses.
• Set clear expectations, track store performance, and coach the team to meet goals.
• Resolve customer concerns and hold the team accountable for service standards.

Benefits

• Medical, dental, and vision insurance offered through the company’s insurance provider, with a company contribution toward premiums.
• 80 hours of paid time off.
• Sundays off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed