General Manager(03901) - 845 NORTH MAIN STREET

Domino's Franchise•Providence, RI
•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role requires judgment, math, multitasking, leadership, customer service, and adherence to quality and image standards. On-the-job orientation and training are provided. The posting also includes general store-team-member duties and physical conditions, as well as delivery-specific duties and requirements; it does not clarify which of these apply to the General Manager role.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Ability to comprehend and give correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to communicate with customers and coworkers in person and by phone.
  • Motor coordination to make precise movements quickly and accurately; ability to enter orders by computer keyboard or touch screen.
  • The posting's delivery-specific requirements include a valid driver's license with a safe driving record meeting company standards and access to an insured vehicle usable for delivery.
  • The posting's delivery-specific duties require navigation skills to read maps and locate addresses, and the ability to navigate adverse terrain and delivery sites.

Responsibilities

  • Oversee all activities during the shift.
  • Manage cost controls, inventory, cash, and customer relations.
  • Staff the store and complete paperwork.
  • Manage food, work to a schedule, and maintain store cleanliness and standards.
  • Provide great customer service and support attendance and punctuality expectations.
  • Contribute to marketing and store profitability.
  • Follow all policies and procedures and set an example for the crew.
  • As part of general store-team-member duties described in the posting, operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • The posting also describes delivery duties: deliver products by car to customers, distribute flyers and door hangers, and navigate delivery locations.
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