General Manager(06368) - 401 E MAIN STREET

Domino's Franchise•Florence, CO

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The position involves staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance, and profitability. The role also includes the general duties performed by store team members: operating equipment, stocking ingredients and supplies, preparing products, receiving and processing phone orders, taking inventory, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work includes standing for most tasks, walking, occasional desk work, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching. Store conditions include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and sometimes adverse weather during outside tasks or deliveries. Driving and delivery-related duties may involve navigating stairs and carrying products to customers.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to follow company policies and procedures and maintain quality standards.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands of the role, including lifting supplies weighing up to 50 pounds and navigating stairs or other delivery locations.

Responsibilities

  • Oversee all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food, follow schedules, and maintain store standards and cleanliness.
  • Provide great customer service and support marketing and store profitability.
  • Maintain attendance and punctuality and ensure transportation to and from work.
  • Operate equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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