General Manager

Birdcall Operations LLC•Denver, CO

25d•$60,000 - $75,000

About The Position

Birdcall General Managers lead restaurant operations, guest experience, food quality, team culture, and financial performance. They oversee teams of 20–100 employees and develop new hires into shift leaders. The role includes managing restaurant readiness and standards, hiring and training, scheduling, performance management, workplace safety, cost control, and accounting. General Managers may be expected to move between locations as Birdcall grows.

Requirements

At least 3 years of restaurant or hospitality management or supervisory experience is preferred.
Strong communication skills, including clear and professional spoken and written English.
Comfort with budgets, payroll, banking, and basic math.
Strong reasoning skills to project sales, evaluate budgets, and interpret profit statements.
Ability to direct, motivate, discipline, and engage a team.
Valid driver's license and ability to travel locally between stores.
Ability to obtain and maintain an alcohol service permit.
High school diploma or GED.
Ability to meet the physical demands of the role, including standing and walking for much of the shift, frequent bending, and lifting up to 50 pounds; reasonable accommodations are available.

Nice To Haves

At least 3 years of restaurant or hospitality management or supervisory experience is preferred.

Responsibilities

Lead the guest experience, including food quality, service speed, and the atmosphere on the floor.
Manage back-of-house readiness, including preparation, ordering, inventory, temperature standards, and ticket times.
Recruit, hire, onboard, and train team members using Wisetail programs.
Forecast labor and sales and create effective schedules.
Conduct quarterly performance reviews and work to keep turnover below the industry average.
Maintain a safe, harassment-free workplace and keep the restaurant ready for inspections.
Manage food, labor, and controllable costs to meet budget and profitability targets.
Complete shiftly, daily, weekly, and period accounting duties accurately and on time.
Lead and develop a restaurant team of 20–100 employees.
Travel locally between stores and move between locations as business needs require.

Benefits

Medical, dental, and vision insurance after the introductory period.
401(k) with employer match.
Paid time off.
48 hours of paid sick leave from day one.
Company-sponsored short-term disability, long-term disability, and life insurance.
Employee Assistance Program.
Free meals while on shift.
Dining discount for the employee and a friend at Birdcall concepts.
Discounts at Gastamo Group sister restaurants.
Fitness benefit.
Management referral program.
Quarterly bonuses.
Advancement opportunities as new stores and concepts open.