General Manager

Atrium Hospitality•Charlotte, NC

11d•Onsite

About The Position

Step into the role of General Manager at Hilton Charlotte Airport, where you’ll lead a 275-room, full-service Hilton with approximately 17,000 square feet of meeting space in one of the country’s fastest-growing and most livable cities. You’ll have the runway to shape strategy, guest experience, and team culture for a high-volume airport property that serves business travelers, conferences, and events at the heart of the Queen City. Outside of work, Charlotte offers an unusually appealing lifestyle blend: a cost of living below the national average, a booming financial and tech hub, and quick escapes to both the mountains and the coast—so you can spend your workdays driving performance and your personal time hiking, brewery-hopping, or catching a Panthers or Hornets game just minutes from home.

Requirements

6+ years of experience as a General Manager, or 2+ years as General Manager over 2 or more hotels.
Previous experience as a General Manager with a major branded hotel, demonstrating a strong understanding of brand standards, initiatives, and collaborative partnerships with corporate brand teams.
Extensive rooms and/or F&B experience to manage all aspects of hotel operations.
Bachelor’s degree in hotel management, business, or related field; or equivalent experience.
Proficiency in Microsoft suite, cloud-based apps, and hotel property management systems to streamline operations and enhance productivity.
Willingness to relocate to embrace new opportunities and challenges.

Responsibilities

Collaborate on operational plans to achieve revenue and guest satisfaction targets.
Lead associates to meet Atrium’s service and satisfaction goals through positive guest experiences.
Utilize brand tools creatively to meet current and future guest expectations.
Ensure preventive maintenance of the property, including mechanical and IT systems.
Manage loss prevention and risk management policies to protect hotel assets and ensure safety.
Engage with associates to improve hotel culture and embrace Atrium’s core values.