Opening General Manager - Residence Inn - Coeur d’Alene Idaho

Level5 Hospitality•Bozeman, MT

4d•Onsite

About The Position

Level5 Hospitality is seeking a visionary and results-driven Opening General Manager for a brand-new Residence Inn by Marriott in Coeur d'Alene, Idaho. This role involves leading the hotel from its final construction phases through its grand opening and ongoing operations. The General Manager will be responsible for driving revenue, maintaining Marriott's brand standards, and fostering a culture of hospitality aligned with Level5's mission. The position oversees all hotel operations, aiming to exceed goals in employee satisfaction, profitability, market share, guest satisfaction, and quality assurance.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Extensive knowledge of hotel and hospitality industry.
Proficient with Microsoft Office Suite or related software.
Bachelor’s degree, preferably in hotel management, business administration, or related field.
Five or more years of experience in the hotel industry preferred; managerial experience preferred.
Must be able to remain in a stationary position during shift.
Must be able to access and navigate the facility.
Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
Valid Driver's License.

Responsibilities

Manage human resource functions including recruiting, hiring, onboarding, and training.
Oversee the day-to-day operations and staffing of the hotel.
Provide constructive and timely performance evaluations.
Handle discipline and termination of employees as needed and in accordance with hotel policy.
Coordinate and oversee all operations of the hotel, ensuring quality service is provided to all guests and associates.
Conduct daily inspections of the hotel to ensure compliance with applicable standards and regulations.
Meet or exceed budgeted profit and margins for the hotel.
Accurately forecast revenue/expenses to meet flex/flow goals.
Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs.
Assist sales leader with implementing the business plans and sales action plans to maximize RevPAR and market share growth.
Actively be involved in sales by attending sales calls, attending property tours, etc.
Ensure maintenance issues are addressed in a timely manner.
Coordinate services with outside suppliers and vendors.
Perform other related duties as assigned.