General Manager Colorado Market

Asbury Automotive Group•Denver, CO

1d•Onsite

About The Position

Join a Winning Team with Asbury Automotive Group! A True CAREER Opportunity! Extensive advancement opportunities!! Asbury Automotive is a Fortune 500 Automotive retailer with over 170 locations with 31 brands across 15 states! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for individuals who want to grow within the company.

Requirements

Customer retention and profitability of each department in the dealership.
Sound business management practices.
Planning, motivating, and coordinating the activities of the Management team.
Exceptional guest experience.
Servant leadership.
Core values of the company.
Praising team members for exceptional performance.
Explaining the 'why' behind requests or decisions.
Rarely showing strong negative emotions.
Willingness to perform routine tasks.
Humility and giving credit to others.
Viewing honest mistakes as learning experiences.
Actively inviting team members’ ideas, questions and concerns.
Encouraging team members to ask for help or support.
Attentiveness when others are speaking.
Professionalism.
Avoiding interruptions.
Encouraging collaboration between departments.
Treating all co-workers, customers, and vendors professionally and with respect.
Attendance and Punctuality.
Adherence to Company Policies and Procedures.
Maintaining a clean and organized work area.
Maintaining a professional appearance and adhering to the dealership dress code.
Hiring, training, and motivating all dealership department managers.
Interviewing all job candidates before a final hiring decision is made.
Directing and monitoring all dealership management or supervisory personnel functions.
Completing formal performance evaluations of all department managers.
Planning dealership operations for the coming year.
Ensuring volume commitments to the manufacturer are met.
Meeting with the controller/office manager weekly to review departmental forecasts.
Meeting with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
Developing merchandising strategies.
Creating effective, cost-efficient advertising programs.
Monitoring daily operating control (DOC) report.
Implementing improved courses of action where necessary.
Providing accurate weekly reports on the financial condition of Asbury Automotive.
Ensuring that the monthly financial statement is complete, accurate, and submitted on time to the factory.
Developing and maintaining a good working relationship with lending institutions and manufacturer personnel.
Communicating management policies and procedures.
Holding regularly scheduled managers meetings.
Reviewing all requests for training and approving appropriate ones.
Reviewing and approving compensation plans for all team members.
Coordinating with the accounting office.
Resolving customer complaints.
Complying with all organizational policies, practices, and procedures.
Participating in proactive team efforts.
Performing other duties as assigned.
Providing leadership through example and sharing of knowledge/skill.
Supervising/managing/directing the selection, training, development, appraisal and work assignments of dealership management.
Addressing complaints in a timely manner.
Conducting counseling sessions and termination in accordance with company guidelines.

Responsibilities

General Manager assumes responsibility and is accountable for customer retention and the profitability of each department in the dealership.
General Manager fulfills responsibilities primarily through the use of sound business management practices.
General Manager plans, motivates, and coordinates the activities of the Management team.
Strives to contribute to the store’s efforts to deliver an exceptional guest experience to our guests by making it a top priority to help other team members who are serving out guests (e.g., by being highly responsive to those team members’ requests for information or assistance that will help them serve our guests).
Never think “that’s not in my job description”. Wowing our guests is the job of EVERY team member, even those who don’t interact directly with guests!
When interacting with guests, seeks to deliver exceptional guest experiences by going above-and-beyond.
When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests).
Serves as a role model/servant leader and ensures that the core values of the company are encompassed in behavior at all times.
Recognizes and praises team members for exceptional performance and providing great guest expectations.
When making a request or communicating a decision, explains the “why” behind it.
Rarely shows strong negative emotions such as impatience, frustration, or anger.
No task is beneath him/her; willing to perform routine tasks when needed.
Is humble – whenever possible, gives credit to others instead of him/her self.
When others make honest mistakes, doesn’t hold it against them and views it as a learning experience.
Actively invites team members’ ideas, questions and concerns.
Encourages team members to ask for help or support and genuinely welcomes the opportunity to assist.
Attentive when others are speaking (e.g., good eye contact and no looking at his/her mobile device.
Demonstrates professionalism (e.g., shows proper phone etiquette and avoids profanity and sarcasm).
Avoids interrupting people; lets team members finish their thoughts.
Encourages team members from different departments to collaborate in ways that enhance the guest experience.
Treats all co-workers, customers, and vendors professionally and with respect.
Attendance and Punctuality.
Adheres to Company Policies and Procedures.
Maintains a clean and organized work area.
Maintains a professional appearance and adheres to the dealership dress code.
Hires, trains, and motivates all dealership department managers.
The GM should interview all job candidates before a final hiring decision is made.
Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.
Plans dealership operations for the coming year and submits to Asbury Automotive for approval.
Ensures volume commitments to the manufacturer are met.
Meets with the controller/office manager weekly to review departmental forecasts for consistency with the monthly and annual forecasts.
Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.
Monitors daily operating control (DOC) report, implementing improved courses of action where necessary.
Provides accurate weekly reports on the financial condition of Asbury Automotive.
Ensures that the monthly financial statement is complete, accurate, and submitted on time to the factory.
Develops and maintains a good working relationship with lending institutions and manufacturer personnel.
Communicates management policies and procedures to all Team Members’ attitudes and build morale.
Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably.
Reviews all requests for training, approves those which are appropriate and consistent with Asbury Automotive goals for professional/technical ability and advancement, and monitors their effectiveness.
Reviews and approves compensation plans for all team members; ensures all compensation plans are within company guidelines.
Coordinates with the accounting office to ensure that records and analyses are maintained accurately.
Resolves any customer complaints that department managers are unable to rectify.
Comply with all organizational policies, practices, and procedures; including Asbury Automotive Group Code of Conduct at all times.
Participate in proactive team efforts to achieve departmental and company goals.
Perform other duties as assigned.
Provide leadership to others through example and sharing of knowledge/skill.
Supervise/manage/direct the selection, training, development, appraisal and work assignments of dealership management.
Address complaints in a timely manner and conducts counseling sessions and termination in accordance with company guidelines.
Lead by example and ensure that the core values of the company are encompassed in behavior at all times.

Benefits

Semi-monthly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)
Medical insurance
Vision insurance
Dental insurance
Accident insurance
Critical illness insurance
Hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings accounts
Flex spending accounts (tax-free)
Short-term disability plans
Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance
Digital career path tool
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Technician student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities