General Manager - Restaurants

Onvo•Duncannon, PA
•Onsite

About The Position

As the General Manager of Popeyes, you will be responsible for overseeing all operational aspects of the restaurant, ensuring exceptional guest experiences, driving financial performance, and leading a high-performing team.

Requirements

  • 3+ years of restaurant management experience
  • Proven track record of success in driving revenue, managing costs, and improving guest satisfaction.
  • Strong leadership and team-building skills with the ability to motivate and develop staff.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • In-depth knowledge of restaurant operations, including food safety, inventory management, and POS systems.
  • Proficiency in financial management and budget analysis.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

  • Develop and implement strategic plans to achieve restaurant revenue and profitability goals.
  • Manage day-to-day restaurant operations, including front-of-house, back-of-house, inventory management, and guest relations.
  • Recruit, train, mentor, and supervise restaurant staff, fostering a positive and productive work environment.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Monitor food and beverage quality, presentation, and consistency.
  • Manage budgets, control costs, and analyze financial reports to identify areas for improvement.
  • Develop and execute local marketing initiatives to attract and retain customers.
  • Handle guest feedback and resolve issues efficiently and professionally.
  • Collaborate with culinary teams to develop and update menus.
  • Maintain strong relationships with suppliers and vendors.
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