General Manager(07442) - 2040 I Rankin Mill Rd

Domino's Franchise•Greensboro, NC

18h

About The Position

The General Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including staffing, paperwork, cost controls, cash control, food management, inventory, customer relations, store cleanliness, marketing, profitability, and adherence to company standards and policies. The manager sets an example for the crew and ensures excellent customer service, attendance, punctuality, and work to schedule. The role involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position also includes physical tasks such as standing, walking, lifting, carrying, pushing and pulling trays, climbing occasionally, and repeatedly reaching, bending, and using hands to prepare and handle food. The posting includes driving-specific duties: delivering products by car to customers, distributing flyers and door hangers, navigating delivery areas, and carrying products between the store, vehicle, and customer locations. Drivers must have a valid license and access to an insured vehicle that can be used for delivery. Work conditions may include exposure to varying and adverse weather, temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts. Store temperatures can range from 36 degrees in the cooler to 90 degrees or higher in some work areas. Delivery duties may involve adverse weather, driving at night, and navigating multiple flights of stairs.

Requirements

Ability to exercise judgment, perform math, and multitask.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
Verbal, writing, and telephone skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; continuous use of hands is required, including frequent and forceful use of forearms and wrists when shaping dough.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to meet the physical demands described, including standing, walking, lifting deliveries weighing up to 50 pounds, carrying products, pushing and pulling trays, occasional climbing, and repeated bending, crouching, and reaching.
Ability to talk and hear on the telephone; near and mid-range vision for in-store tasks, depth perception, and ability to distinguish hot and cold surfaces.
Far vision and night vision for driving.

Responsibilities

Oversee all activities and operations during the shift.
Manage staffing, paperwork, cost controls, cash control, food management, and inventory control.
Maintain customer relations and provide great customer service.
Work to a schedule and maintain attendance and punctuality.
Set an example for the crew and ensure compliance with all policies, procedures, and standards.
Maintain the store’s cleanliness and perfect image.
Support marketing and store profitability.
Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.
Navigate delivery areas and carry products between the store, vehicle, and customer locations.