General Manager - Float

Jamba Juice • Federal Way, WA

1d • $17 - $23

About The Position

The General Manager is responsible for the store’s overall performance, including operations, financial results, team leadership, and guest experience. The role leads daily operations, ensures consistent execution of company standards, and drives business performance. The General Manager leads, develops, and manages team members; oversees staffing, scheduling, product quality, service execution, inventory, and cost control; and actively supports front- and back-of-house operations, including preparing smoothies, juices, and bowls as needed. The position also manages financial performance, analyzes operational and financial data, oversees opening and closing procedures, ensures legal and company-policy compliance, and maintains food safety, sanitation, and cleanliness standards.

General Managers are expected to maintain a consistent leadership presence during key business hours and typically work two opening shifts, two closing shifts, and one mid-day shift each week. Schedules may fluctuate based on location, leadership approval, or business needs. The role requires at least 45 hours per week based on business needs, work on the busiest days, timely preparation and communication of team schedules, and staffing levels that support business demands. Scheduling practices must comply with applicable labor laws.

The role works in a food service environment with exposure to blenders, kitchen equipment, noise, and fast-paced operations. Team members are expected to follow safety procedures and use appropriate protective equipment. Physical tasks include standing and walking for extended periods, lifting and carrying up to 50 pounds, frequent bending, reaching, stooping, and kneeling, and repetitive hand and wrist movements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• Proven restaurant or retail management experience.
• Strong leadership, communication, and organizational skills.
• Financial acumen and ability to manage costs and budgets.
• Ability to perform in a fast-paced, high-volume environment.
• Strong problem-solving and decision-making skills.
• Reliable, accountable, and results-driven.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead, develop, and manage team members, including hiring, training, coaching, and performance management.
• Oversee daily operations, including staffing, scheduling, product quality, and service execution.
• Support front-of-house and back-of-house operations as needed, including preparing smoothies, juices, and bowls.
• Ensure an exceptional guest experience and resolve concerns promptly and professionally.
• Manage financial performance, including sales, labor, and food cost control.
• Analyze operational and financial data to support decision-making and improve performance.
• Perform or oversee opening and closing procedures, including cash handling and reporting.
• Ensure compliance with company policies and applicable federal, state, and local laws.
• Maintain food safety, sanitation, and cleanliness standards.
• Oversee inventory management, ordering, and cost control.
• Maintain an active leadership presence and foster a positive, accountable, and high-performing team culture.
• Work at least 45 hours per week based on business needs and operational demands, including the busiest days of the week.
• Prepare and communicate team schedules in a timely manner and maintain proper staffing levels.

Benefits

• Medical, dental, and vision insurance, subject to plan terms and eligibility requirements.
• 401(k) retirement plan, subject to plan terms and eligibility requirements.
• Paid time off, including vacation and holidays, in accordance with company policy and applicable law.
• Short-term disability, subject to plan terms and eligibility requirements.
• Long-term disability, subject to plan terms and eligibility requirements.
• Life insurance, subject to plan terms and eligibility requirements.
• Professional Development Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed