General Manager - Float

Wingstop - Sizzling Platter • Bowie, MD

1d • $15 - $25 • Onsite

About The Position

The General Manager is responsible for the overall performance of a Wingstop restaurant, including operations, financial results, team leadership, and guest experience. The role leads daily operations, ensures consistent execution of brand standards, and drives business performance. General Managers maintain a leadership presence during key business hours and are expected to work at least 45 hours per week based on business needs, including the busiest days. A typical schedule includes two opening shifts, two closing shifts, and one mid-day shift, though schedules may fluctuate. They also ensure team schedules are prepared and communicated on time and staffing levels meet business needs. The role is based in a fast-paced restaurant environment with exposure to heat, noise, and kitchen equipment; safety procedures and appropriate protective equipment must be used.

Requirements

• Proven restaurant management experience.
• Strong leadership, communication, and organizational skills.
• Financial acumen and ability to manage costs and budgets.
• Ability to work in a fast-paced, high-volume environment.
• Strong problem-solving and decision-making skills.
• Reliable, accountable, and results-driven.
• Flexible availability, including nights, weekends, and holidays.
• Ability to stand and walk for extended periods; lift and carry up to 50 pounds; bend, reach, stoop, and kneel frequently; and perform repetitive hand and wrist motions.
• Ability to work in a fast-paced, high-temperature restaurant environment.

Responsibilities

• Lead, develop, and manage restaurant team members, including hiring, training, coaching, and performance management.
• Oversee daily operations, including staffing, scheduling, food quality, and service execution.
• Support front-of-house and back-of-house operations as needed.
• Deliver an exceptional guest experience and resolve guest concerns promptly and professionally.
• Manage financial performance, including sales, labor, and food cost control.
• Analyze operational and financial data to support decisions and improve performance.
• Perform or oversee opening and closing procedures, including cash handling and reporting.
• Ensure compliance with company policies and applicable federal, state, and local laws.
• Maintain food safety, sanitation, and cleanliness standards.
• Oversee inventory management, ordering, and cost-control processes.
• Maintain an active leadership presence and foster a positive, accountable, high-performing team culture.
• Work a minimum of 45 hours per week based on business needs and work the busiest days according to projected sales and operational needs.
• Prepare and communicate team schedules in a timely manner and maintain staffing levels that support business demands.

Benefits

• Medical, dental, and vision insurance, subject to eligibility and plan terms.
• 401(k) retirement plan, subject to eligibility and plan terms.
• Paid time off, including vacation and holidays, in accordance with company policy and applicable law.
• Short-term disability.
• Long-term disability.
• Life insurance.
• Professional development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed