General Manager - Illegal Pete's!

Illegal Petes•Tucson, AZ

4d•Onsite

About The Position

Illegal Pete's is hiring a dynamic General Manager to lead the party at our Tucson restaurant! Located on University Boulevard at the Main Gate of the University of Arizona, this is THE place to be in Tucson—full bar, amazing food, two levels with a bar on each, a newly renovated patio, DJs, events, and a ton of fun. If you're ready to lead a team that delivers excellent service and hospitality, takes pride in serving excellent food and drinks, knows how to work hard AND throw a great party, this is your spot. The General Manager is the strategic leader of the restaurant. You'll drive dynamic leadership, creative events, an elevated bar program and be focused on excellent customer service, serving delicious food & drinks, inspiring and developing your team, and maintaining best-in-class operations. You partner with, train and develop your AGM / Party & Vibes Manager, Kitchen Manager, and service and support team members daily, and together you create an atmosphere that keeps guests coming back. Ever been to a Chipotle and thought, "Wow, this place would be rad if it were more fun and the food tasted better"? So did we! Since 1995, we've been pushing the boundaries of what fast casual food can be. It's a place where people actually want to hang out. It's a place for Burritos, Buddies & Beer! We use only the highest quality ingredients to make the best damn food and drinks you can find—food you'll be proud to serve to your friends, your family, and every guest. But we go beyond serving delicious food and drinks. We're part of the community. It's our mission to give back to our crew, customers, and community by doing things the right way.

Requirements

High School Diploma or Equivalency
3+ years of restaurant management experience; General Manager or equivalent required
Knowledge of bar operations, including spirits, cocktails, and beer
Proven ability to manage inventory, labor, and costs effectively
Creative thinker who can drive sales and create a vibe while maintaining profitability
Ability to set goals and convert plans into action
Strong communication, organizational, and problem-solving skills
Comfortable with computers and manager-level technology
Ability to work effectively in a diverse workforce
Ability to work in a fast-paced restaurant environment, position may require walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling, or moving objects up to 50 pounds
Must be able to lift up to 50 pounds, stand for extended periods, and move up and down stairs throughout shifts
Flexible schedule required, including nights, late-nights and weekends
Reliable vehicle, valid driver's license, clean driving record, and current auto insurance

Nice To Haves

High-energy and fun – You thrive in a fast-paced, vibrant environment. DJs, events, packed patios, college crowds? That's your happy place.
Operational Excellence – You have high standards for guest service, excellent food, cleanliness, professionalism, and lead your team to do the same.
A party starter AND a strong operator – You know that great vibes come from flawless execution. You can hype up a crowd and nail your P&L in the same breath.
A servant leader – You lead by rolling up your sleeves, supporting your team, and putting people first—your crew, your guests, your community. You partner closely with your AGM / Party & Vibes Manager and Kitchen Manager, knowing that collaboration is how you build something great.
Bold and creative – You bring fresh ideas for events, promotions, and community engagement. You're not afraid to try something new just because it's rad.
Culture-obsessed – You build teams that want to stay. You appreciate, connect, respect, and grow your people every single day.

Responsibilities

Maintain the highest levels in restaurant operations
Full responsibility for Food / Bar / Hospitality, in partnership with AGM/KM
Maintain a culture of excellence in guest service and food quality
Drive and execute creative events and atmosphere
Coach and train for excellence in catering/off-premise execution; drive revenue
Operate safely, in compliance with statutes & regulations, including all local/state liquor laws
Ensure cleanliness, preventative maintenance, repairs & maintenance of the facility
Sales Forecasting / Labor Scheduling / Inventory Management / Administration
Full P&L Management – Building sales, managing expenses, operating efficiencies
Local Relationship Building / Community Marketing Initiatives – embraces brand initiatives and leads change in their restaurant
Ability to work in the kitchen (rotation / cross-training)
Recruiting Team/ Build Relationships / Create Energy & Great Vibes
Recruiting / Interviewing / Hiring & Onboarding
Train / Cross-Train / Ongoing Training & Coaching
Lead / Develop Team / Set the Example
Ensure Employee Safety / Workers Compensation
Handle Discipline and Terminations
Developing Leaders
Accountable for Team Development (Appreciate, Connect, Respect & Grow!)
Succession Planning & Recruitment
Retention (Culture / Compensation / Recognition)
Accountable for Hiring Decisions
Career Path for all Team Members & Management
Performance Management / Team Evaluation
Financial Results (Sales & Profit)
Sales Forecasting / Projections / Budgets
Promotions & Community Building (build sales & profitability)
Labor Schedules and Labor Management
Cost of Goods Management – Bar responsibility, collaboration throughout the business
Other Operating Expenses & Controllables