General Manager(06505) - 11711 Will Clayton Pkwy #B
About The Position
The General Manager is responsible for everything that happens during their shift, including all cost controls, inventory control, cash control, and customer relations. They must set the example by following all policy and procedures 100% of the time and expecting the same from their crew. Responsibilities include operating all equipment, stocking ingredients, preparing product, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility daily. Additional duties encompass staffing, paperwork, cost controls, cash control, food management, working to a schedule, maintaining a perfect image and adherence to standards, providing great customer service, ensuring attendance and punctuality, having transportation to/from work, maintaining store cleanliness, marketing, and profitability.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
- Valid driver's license with safe driving record meeting company standards.
- Access to insured vehicle which can be used for delivery.
- Navigational skills to read a map and locate addresses within designated delivery area.
- Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
Responsibilities
- Oversee all aspects of shift operations, including cost controls, inventory control, cash control, and customer relations.
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, and walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility daily.
- Manage staffing.
- Handle all necessary paperwork.
- Implement and maintain cost controls.
- Manage cash control.
- Oversee food management.
- Work to a schedule.
- Maintain a perfect image and adherence to standards.
- Provide excellent customer service.
- Ensure attendance and punctuality.
- Maintain store cleanliness.
- Implement marketing strategies.
- Ensure profitability.
- Deliver product by car and then to the door of the customer.
- Deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
