General Manager(08508) - 2272 Michelson Dr.

Domino's Franchise•Irvine, CA

22h

About The Position

The General Manager oversees the restaurant’s day-to-day operations and is responsible for recruiting, training, and managing store employees; creating a fun and professional work environment; and providing high-quality products and customer service. The role works to meet and exceed performance goals, control food and labor costs, uphold health and safety standards, and collaborate with senior management to maximize productivity and increase store-level profitability. The manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, as well as customer relations. They are expected to set an example, follow all policies and procedures, and ensure the crew does the same. Duties also include staffing, paperwork, food management, working to a schedule, maintaining store cleanliness and standards, marketing, and supporting profitability. The position includes general store-team duties such as operating equipment, stocking and preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The work involves standing for most tasks, some walking and sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, and frequent bending and reaching. Work conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

At least 1 year of management experience in the restaurant industry.
Ability to recruit, train, manage, and direct employees.
Ability to meet and exceed performance goals and control costs.
Ability to uphold policies, procedures, and health and safety standards.
Ability to communicate verbally with customers and coworkers and comprehend and provide correct written instructions.
Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to operate all equipment and perform the listed store-team duties.
Ability to meet the physical requirements described, including standing, walking, lifting, carrying, pushing, pulling, occasional climbing, bending, crouching, and reaching.
Reliable attendance and punctuality and transportation to and from work.

Nice To Haves

Domino’s management experience is preferred.
Some college education related to the restaurant industry may be beneficial.

Responsibilities

Oversee day-to-day restaurant operations.
Recruit, train, and manage store employees.
Create a fun and professional work environment.
Provide high-quality products and customer service.
Meet and exceed performance goals.
Control food and labor costs.
Ensure health and safety standards are upheld.
Work with senior management to maximize productivity and increase store-level profitability.
Manage shift operations, including cost controls, inventory control, cash control, and customer relations.
Set an example and ensure policies and procedures are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store’s image, cleanliness, and adherence to standards.
Support marketing and store profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.