General Manager

Janko Hospitality • Peru, IL

10d • $65,000 - $85,000

About The Position

The General Manager is a working manager responsible for directly managing and supporting hotel operations at Holiday Inn Express & Suites Peru. The role oversees service, revenue, and profitability management, and ensures the property follows company policies and operating procedures as well as brand standards for service, quality, cleanliness, guest satisfaction, and safety and security. The position requires flexible hours, including nights, weekends, and holidays, strong customer service skills, and 24/7 on-call support.

The General Manager also manages staffing and human resources, monitors guest service and property condition, oversees budgeting and financial processes, and supports the hotel’s relationships with its community. The role includes operating office equipment and performing physical tasks such as standing and walking for most of the workday, lifting up to 50 pounds, and occasional bending, twisting, and climbing.

Requirements

• 3–5 years of General Manager experience preferred, or equivalent hotel management experience.
• A bachelor’s degree in hospitality management or business, or related experience.
• Excellent communication, organizational, and customer service skills.
• Ability to operate office equipment and perform light physical tasks, including lifting up to 50 pounds; standing and walking for most of the workday; and some bending, twisting, and climbing.
• Flexibility to work nights, weekends, and holidays, and provide 24/7 on-call support.

Nice To Haves

• Previous hotel brand experience and management skills are strongly preferred.
• 3–5 years of General Manager experience is preferred.

Responsibilities

• Maintain a professional appearance and ensure certification for the role.
• Work flexible hours, including nights, weekends, and holidays, and provide 24/7 on-call support.
• Ensure compliance with franchise standards and local regulations.
• Manage HR policies; recruit, train, and develop staff; and document HR activities.
• Handle payroll and staffing, and coach or discipline direct reports.
• Monitor service quality, inspect rooms, and address guest feedback.
• Oversee revenue management and pricing, and collaborate with Sales on group bookings.
• Manage hotel budgets and financial statements, and execute the annual hotel plan.
• Supervise capital expenditures and ensure appropriate bidding and approvals for expenses.
• Review invoices and ensure accurate coding to maintain financial integrity.
• Foster community relationships and represent the hotel at local events.
• Perform safety and security duties, including reporting suspicious activities and handling lost and found items.

Benefits

• Competitive compensation package.
• Full benefits package, including 401(k) with matching and paid time off from Day 1.
• Hotel discounts at locations worldwide.
• Growth company focused on expansion through strategic acquisition and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager