General Manager

Bob's Carpet and Flooring•Oldsmar, FL

8d•$120,000 - $170,000

About The Position

Bob’s Carpet & Flooring is seeking a Retail General Manager to lead the strategic and operational direction of its retail stores across a multi-location network. The role works directly with company leadership to shape sales strategies, improve store performance, and build a culture of accountability and excellence. Compensation is salary plus commission, with amounts discussed during the interview process based on experience. The General Manager leads sales execution and forecasting, oversees store operations and merchandising, develops store leadership and team programs, manages customer and vendor relationships, and monitors budgets and P&L performance. The role also participates in corporate strategy and retail growth planning. Remote work flexibility is available after initial onboarding and training, with travel to retail locations nationwide.

Requirements

Bachelor's degree in Business, Retail Management, or a related field.
7–10+ years of experience in multi-unit retail management.
Proven leadership in sales, team development, and operational excellence.
Strong analytical, forecasting, and budget management skills.
Confident communication and problem-solving skills, with a collaborative mindset.

Nice To Haves

MBA preferred.
Flooring industry experience is a plus.

Responsibilities

Drive weekly sales performance through goal alignment and execution.
Analyze trends and forecast sales in collaboration with Finance and Leadership.
Co-develop commission structures and growth initiatives that motivate teams and meet budget goals.
Ensure brand consistency across stores through high merchandising standards and seasonal floor sets.
Manage store promotions and inspect locations for operational excellence and customer satisfaction.
Lead monthly Store Manager meetings to support alignment and engagement.
Own the full hiring lifecycle for store leadership roles, including training and development.
Design product knowledge and customer engagement programs that drive results.
Serve as a key escalation point for complex customer issues.
Manage vendor partnerships and oversee CSI programs to ensure service excellence.
Support resolution of claims and lien issues when necessary.
Monitor store budgets and P&L performance for efficiency and profitability.
Work with store leaders to reduce aged inventory and improve stock turnover.
Participate in corporate strategy discussions and retail growth planning.