General Manager, Workspace

Modern Life•New York, NY

4d•$250,000 - $300,000

About The Position

Modern Life is hiring a General Manager to build and lead its Workspace business, an AI-driven product that supports financial-protection work such as case design, underwriting, policy review, and advanced planning. The General Manager will be accountable for the business’s P&L and lead sales, implementation, and client relationships. Reporting to the CEO, this person will carry early client conversations forward, identify where Workspace can have the greatest impact, and develop initial engagements into lasting client relationships. The role requires close collaboration with clients and the product and engineering teams to understand client operations, agree on deliverables, put Workspace into practice, and translate client needs into product capabilities. The General Manager will shape the business’s customer focus, positioning, pricing, and packaging; establish onboarding and account management; and hire and lead the team as the business grows.

Requirements

Experience leading a business, business line, or new commercial initiative as a general manager, founder, or early operator.
Strong commercial track record, including responsibility for revenue and experience selling to senior enterprise leaders.
Ability to take an engagement from initial discovery through implementation and adoption, and demonstrate the value delivered.
Good judgment about where to focus, what to commit to, and when to bring in additional people or resources.
Willingness to personally handle sales calls, customer workshops, implementation details, and account issues while the team is small.

Nice To Haves

Product-management or business-operations experience, including close work with product and engineering as customer needs require product evolution.
Former management consulting experience.
Experience bringing enterprise software or applied AI products to market.
Experience building a business as a founder.
Knowledge of insurance and financial services.

Responsibilities

Lead the Workspace business and manage revenue, pricing, delivery costs, and financial performance.
Lead enterprise sales, including discovery, demonstrations, proposals, negotiations, and closing.
Determine which clients and use cases to prioritize, and refine positioning, pricing, and packaging based on what is learned.
Work with clients and internal teams to deliver engagements, measure results, and convert successful pilots into broader deployments.
Partner with product and engineering on client requirements, workflow improvements, and integrations; distinguish single-client needs from broader market opportunities.
Establish onboarding and account management to support client adoption, value realization, and expansion.
Hire and lead the team as the business grows.
Keep the CEO and leadership team informed about progress and investment needs.
Handle sales calls, customer workshops, implementation details, and account issues while the team is small.