General Manager(08215) - 2550 Vineyard Ave

Domino's Franchise•Ontario, CA

About The Position

The General Manager operates store equipment; stocks ingredients and supplies; prepares products; receives and processes telephone orders; takes inventory; completes related paperwork; and cleans equipment and the facility. The role also includes delivering products by car to customers, distributing flyers, door hangers, and other marketing materials, and carrying out store and delivery tasks. Orientation and on-the-job training are provided. The position involves customer and coworker communication in person and by telephone, accurate written instruction-following, order entry using a computer keyboard or touch screen, basic arithmetic, and handling money. Work includes standing for most tasks, short-distance walking, paperwork while seated, frequent reaching and hand use, and repeated bending. Deliveries and stocking can require lifting cases weighing up to 60 pounds, carrying products, pushing or pulling loaded tray dollies, and occasionally using stairs or a ladder. Delivery work may involve carrying orders while walking and climbing, including navigating five or more flights of stairs. The work environment includes a store with temperatures ranging from about 36°F in the cooler to 90°F or above in some areas, temperature changes, food odors, dust, cramped cooler spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. Outside tasks and deliveries may involve varying or adverse weather and terrain. Driving requires far and night vision. Other job demands include directing activities, working independently and with others, working under stress, meeting quality standards, interacting with people, analyzing and compiling data, and making judgments and decisions.

Requirements

  • Valid driver license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to read maps and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
  • Ability to communicate verbally with customers and coworkers and to comprehend and give correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Motor coordination and eye-hand coordination to make rapid, accurate movements; frequent and forceful hand, forearm, and wrist use is required for some tasks.
  • Ability to lift cases weighing up to 60 pounds and perform the carrying, pushing, pulling, reaching, bending, crouching, and occasional climbing described for the role.
  • Ability to perform tasks while standing for most of the work, work alone or with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform delivery duties involving driving, walking, carrying orders, and potentially climbing five or more flights of stairs.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas, storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility, approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Deliver products by car to customers within the designated delivery area; a team member may make several deliveries per shift.
  • Deliver flyers, door hangers, and other marketing materials.
  • Unload and stock deliveries, including lifting and stacking cases of ingredients and supplies.
  • Direct activities and make judgments and decisions while meeting quality-control standards.
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