General Manager(03503) - 144 Glen St

Domino's Franchise•Glens Falls, NY

13d

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, cash control, inventory, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The manager must set an example by following all company policies and procedures and expecting the same from the crew. The role emphasizes customer service, attendance and punctuality, maintaining standards and a professional store image, and transportation to and from work. The position also involves general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. Team members must communicate with customers and coworkers, follow written instructions, process orders, perform basic arithmetic, handle monetary change, and enter orders using a computer keyboard or touchscreen. Work takes place in a store with varying temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and repetitive hand and arm movements. General duties and work conditions described for store team members include delivery tasks, but the posting does not specify that delivery is a core General Manager duty.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make decisions.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Transportation to and from work.
The posting lists a valid driver's license with a safe driving record and access to an insured vehicle for delivery-specific duties.
Navigational skills to read a map and locate addresses, and ability to navigate adverse terrain, for delivery-specific duties.

Responsibilities

Oversee all activities and operations during the shift.
Manage staffing and paperwork.
Control costs, cash, and inventory.
Manage food and store operations according to schedule and standards.
Maintain a professional store image and cleanliness.
Provide great customer service and manage customer relations.
Support marketing and store profitability.
Set an example by following all policies and procedures and expecting the same from the crew.
Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
Communicate with customers and coworkers and enter and process orders.