General Manager - McKinney

Hideaway Pizza•McKinney, TX
•$75,000 - $95,000

About The Position

Hideaway Pizza is seeking an experienced General Manager to lead a restaurant location and its team. The role oversees daily restaurant operations, team development and performance, and financial management, while optimizing profitability and ensuring efficient operations and a positive Guest experience. The General Manager establishes targets and objectives, maintains the restaurant’s service and operational standards, and fosters a positive, collaborative culture aligned with Hideaway Pizza’s values.

Requirements

  • Progressive work history.
  • At least 5 years of experience in a full-service restaurant.
  • At least 3 years of General Manager experience.
  • Must be 21 years or older.
  • Must hold and maintain required state- and county-specific Food Handler and Alcohol licenses.
  • Must successfully pass a criminal history background investigation.
  • Must work a varied schedule, including shifts, days, holidays, doubles, positions, and events.
  • Must follow the policies and procedures in the employee handbook and job-specific training guides.
  • Must meet the physical requirements of the job, including standing for 8 hours, walking, lifting 40 pounds, stooping, carrying 25 pounds, and wiping.
  • Strong proficiency with the MS Office Suite.
  • High proficiency in people development.
  • Proficiency with restaurant-specific software and programs, including scheduling, table management, and POS systems.
  • Excellent knowledge of food safety procedures and liquor laws.
  • Strong understanding of human resource laws, including labor laws, interviewing, and termination.
  • Strong team and service focus.
  • Strong written and verbal communication skills.
  • Highly organized and detail-oriented, with strong attention to detail.
  • Accuracy and analytical skills.
  • Strong multitasking skills and ability to manage responsibilities under strict deadlines.
  • Ability to work independently to resolve issues and communicate with the appropriate person or department.

Nice To Haves

  • Serve Safe certification preferred.

Responsibilities

  • Train and supervise team members to support strong performance in operating procedures, safety protocols, and service standards.
  • Develop employees through ongoing feedback, clear performance expectations, and performance reviews.
  • Create and enforce a safe working environment.
  • Ensure appropriate staffing while meeting labor targets.
  • Work with the team to maintain high standards for food quality and presentation.
  • Manage daily inventory operations.
  • Ensure compliance with health and safety requirements, including food safety, sanitation, fire safety, and liquor regulations, and coach the team on related processes.
  • Follow service standards and marketing plans to attract and retain Guests.
  • Manage the restaurant’s financial performance, including budgeting, cost control, and profitability analysis.
  • Address issues in a timely and professional manner.
  • Set and communicate the restaurant budget, analyze financial reports, forecast revenue and expenses, and implement cost-control measures.
  • Create and maintain a positive culture aligned with Hideaway Pizza’s culture and “THE WAY.”
  • Develop and maintain positive relationships with vendors, suppliers, and other business partners.
  • Oversee maintenance and repair of restaurant equipment and facilities.
  • Ensure the restaurant’s appearance and atmosphere are inviting to Guests.
  • Promote the Brand and ensure consistent brand expression across internal and external consumer and cultural touchpoints.
  • Perform other related duties.
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