General Manager - 1668

Jiffy Lube • Phoenix, AZ

1d

About The Position

Premium Velocity Auto (PVA) / Jiffy Lube is seeking a people-focused General Manager to lead a single, fast-paced automotive service center. The General Manager oversees daily operations to ensure smooth execution, an exceptional customer experience, team development, and overall profitability while upholding PVA and Jiffy Lube standards. This is a hands-on leadership role in a dynamic, customer-driven environment.

Requirements

• Valid U.S. driver's license and authorization to work in the U.S.
• At least 1 year of retail service management experience, including KPIs, budgeting, and calculations.
• Strong written and verbal English communication skills.
• Ability to use computers, online tools, and documentation systems.
• Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs.
• Comfort working in enclosed or semi-outdoor environments.
• High school diploma or equivalent.
• Strong customer service and communication skills.
• Dependable leadership and attention to detail.
• Growth-mindedness and willingness to train and develop.
• Ability to multitask in a fast-paced environment.
• Strong safety awareness.

Responsibilities

• Open and close the store while maintaining a clean, organized, professional workspace.
• Hire, train, schedule, and coach team members, including conducting performance evaluations and taking disciplinary actions.
• Drive sales growth, profitability, and customer retention.
• Oversee cash handling, register reconciliation, and bank deposits.
• Complete paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders.
• Deliver outstanding customer service and resolve escalated concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and maintain OSHA and environmental compliance.
• Report workers' compensation claims.
• Perform additional tasks assigned by the District Manager.

Benefits

• Employer/employee-funded medical, dental, and vision plans.
• Prescription coverage and telemedicine.
• Employer-funded basic life and AD&D coverage.
• Paid Time Off.
• 401(k) with company match.
• FSA and Dependent Care FSA.
• Bonuses for Jiffy Lube University (JLU) training completion.
• Monthly performance-based bonuses.
• Employee discounts on parts and services.
• Employee Assistance Program.
• Will preparation and travel assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED