General Manager

Nuvia Dental Implant Center Careers•Torrance, CA

12d

About The Position

The General Manager is an integral part of a Nuvia Dental Implant Center, working with administrative, clinical, and sales team members to ensure the center’s success. The role optimizes patient scheduling to align with production goals and support efficient care, and helps ensure patients have an exceptional treatment experience through clear communication and effective expectation management. The General Manager coordinates patients’ medical clearances with Nuvia providers and external clinical offices, manages the administrative team and Dental Assistants, and ensures policies, procedures, and efficient workflows are maintained. The position also supports compliance with OSHA and HIPAA guidelines, communicates company objectives to clinical providers, serves as a connection between centralized operations and the center, and facilitates staff training on new best practices. Daily work includes maintaining accurate patient and surgery documentation, conducting huddles and inspections, collaborating with other departments, and troubleshooting operational issues that may affect patients, staff, or Nuvia. Nuvia advertises a base salary of $65,000–$75,000 per year, with potential monthly and quarterly bonuses. The posting describes a comprehensive benefits package and support from dedicated Regional Managers.

Requirements

3–5 years of management experience in the dental field.
Familiarity with OSHA and HIPAA compliance standards.
At least 2 years of experience as a training facilitator.

Nice To Haves

Experience with OpenDental management software.

Responsibilities

Drive a productive and efficient patient schedule aligned with production goals.
Work with clinical teams, Nuvia providers, and external clinical offices to ensure patients receive medical clearance for surgery in a timely manner.
Ensure Nuvia best practices are in place and administer and enforce company policies and procedures.
Work closely with clinical providers to communicate company objectives.
Serve as a point of contact between centralized operations and the center.
Ensure center compliance with OSHA and HIPAA guidelines.
Facilitate training for center staff on new best practices.
Maintain accurate operating-system documentation to track patient surgeries, outstanding balances, and medical documentation.
Conduct daily huddles and inspections to support alignment and center maintenance.
Collaborate with departments including Compliance, Provider Success, Sales, Payroll, Facility Support, and Patient Experience.
Troubleshoot and resolve daily situations that could negatively affect patients, the team, or Nuvia.