General Manager - Indoor Fitness Facility
About The Position
The General Manager oversees the performance, growth, and operational excellence of an indoor fitness facility or facilities. The role promotes consistent execution, revenue and membership growth, community engagement, and successful implementation of corporate initiatives. The General Manager serves as a link between the corporate team and facility staff, supporting alignment, accountability, and high performance. The position oversees day-to-day facility operations and staff development, ensures compliance with safety and operational policies, and works toward revenue, membership, and profitability goals. In partnership with Regional Managers and the corporate team, the General Manager tracks key performance indicators, pursues local growth opportunities, manages budgets, and recommends data-driven adjustments. The role also supports corporate program and system rollouts, communicates initiatives to local teams, and gathers feedback on their implementation.
Requirements
- At least 5 years of management experience, ideally in fitness, recreation, hospitality, or membership-based industries.
- Strong leadership and communication skills, including the ability to inspire and influence cross-functional teams.
- Proven ability to manage budgets, analyze KPIs, and implement growth strategies.
- Experience overseeing operational systems and launching new corporate initiatives.
- Passion for community, fitness, and experiential business operations.
Responsibilities
- Oversee day-to-day operations across assigned facilities to ensure a consistent, high-quality member and guest experience.
- Support and mentor staff in sales, cleaning, compliance, and performance.
- Conduct regular audits and performance reviews to identify improvement opportunities and uphold brand standards.
- Ensure compliance with safety, training, and operational policies and procedures.
- Develop and execute strategies to achieve revenue, membership, and profitability goals.
- Partner with Regional Managers and the corporate team to track KPIs, including membership sales, retention, programming revenue, and local marketing performance.
- Identify business opportunities, partnerships, and events that drive local engagement and growth.
- Manage and review budgets, analyze trends, and recommend data-driven adjustments to improve financial performance.
- Assist with implementing programs, systems, and services initiated by corporate leadership.
- Communicate between senior management and local teams to support understanding and execution of corporate initiatives.
- Gather local-team feedback and report on initiative outcomes, challenges, and opportunities for improvement.
- Recruit, develop, and retain high-performing staff.
- Provide staff with coaching, training, and leadership development opportunities.
- Foster a culture of collaboration, accountability, and excellence aligned with the organization’s mission and values.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
