REVELxp - General Manager, Rhino Sports & Entertainment, Berglund Center
About The Position
REVELXP is a premier sports hospitality company that partners with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences. They offer services such as full-service tailgates, premium hospitality events, and exclusive ticket packages. REVELXP also provides comprehensive hospitality solutions including event staffing, event management, premium hospitality management, and venue installations. The company is growing rapidly and seeks goal-oriented, purpose-driven, high-energy individuals. REVELXP aims to redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands globally. They believe in the community-building power of sports and work to amplify the social experience around gameday. Jobs at REVELXP offer opportunities in hospitality, operations, and revenue generation within a fast-paced, fun environment that fosters true partnerships with professional sports properties. The team seeks innovative self-starters to reshape fan experiences nationwide, operating under core values of service, entrepreneurship, and joy.
Requirements
- Bachelor’s degree and a minimum of two years of large-scale sports & event management experience or collegiate/professional football experience
- Demonstrated leadership in managing large groups of people in a fast-paced environment
- Previous football operations (or large event) experience required
- Possess a passion for customer service
- Lead by example professionally and personally
- Excellent verbal and written communication skills and comfortable speaking in front of large groups for staff training and other engagements
- Proficiency in Microsoft Office (Word and Excel)
- Able to respond to change in a positive and productive manner
- Demonstrate organization and attention to small, critical details
- Able to handle multiple tasks
- Able to operate in a quick, energetic manner
- Excellent problem solving and negotiation skills
- Excellent interpersonal skills; comfortable providing and receiving feedback and doing so in a professional manner
Responsibilities
- Provide leadership to the staff for the account in the office and at events
- Communicate regularly with the REVELXP Staffing Operations Management Team to provide regular updates on the internal and external account operations
- Build, maintain, and nourish constructive relationships with clients; expand current relationships and identify and grow new business relationships
- Lead large-scale staff training on both company and client’s venue standards. Venue Breakouts, Emergency management, Customer Service, Positive Team Environment, and Staff Job Duties are common topics, among others, that will be addressed
- Create and track all event invoices at the account while using the REVELXP workforce management solution system
- Ensure compliance with all company administrative policies and procedures
- Manage account budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within the account
- Recruit local staff, hire qualified individuals, and provide training based on company service excellence standards
- Manage the team and the event operations at the venue on event days
- Provide leadership to event management staff and ensure the delivery of operational excellence with unsurpassed customer service
- Serve as the primary point of contact for on-site business partners and is responsible for cultivating and growing the business
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What This Job Offers
Job Type
Full-time
Career Level
Manager
