REVELxp - Rhino Assistant General Manager, Clemson

Revel XP LLC•Clemson, SC

11d•Hybrid

About The Position

REVELXP is a premier sports hospitality company that partners with college and professional teams, as well as major sporting events, to deliver exceptional fan experiences. These experiences include full-service tailgates, premium hospitality events, and exclusive ticket packages. In addition to managing fan experience offerings, REVELXP provides comprehensive hospitality solutions such as event staffing, event management, premium hospitality management, and venue installations. The company is experiencing rapid growth and is seeking goal-oriented, purpose-driven, high-energy individuals. REVELXP aims to redefine game day by creating memorable experiences that enhance fan passion, drive attendance, and build loyalty for sports and entertainment brands globally. The company believes in the community-building power of sports and works to amplify the social experience around game days. REVELXP offers diverse opportunities in hospitality, operations, and revenue generation within a fast-paced, fun environment, fostering true partnerships with professional sports properties. The team seeks innovative self-starters eager to reshape fan experiences nationwide, guided by core values of service, entrepreneurship, and joy.

Requirements

Bachelor’s degree and a minimum of one year of office management experience.
Demonstrated effective verbal and written communication skills.
Comfortable working with large groups in a fast-paced environment.
Possess a passion for customer service.
Lead by example professionally and personally.
Strong proficiency in Microsoft Office (Word and Excel).
Be able to respond to change in a positive and productive manner.
Demonstrate organization and attention to small, critical details.
Be able to handle multiple tasks.
Be able to operate in a quick, energetic manner.
Excellent problem solving and negotiation skills.
Ability to stand and walk for extended periods during events.
Ability to lift and carry items up to 40 pounds (e.g. event materials, signage).
Ability to bend, stoop, and reach.
Manual dexterity to handle event materials and technology.
Ability to work in varied environmental conditions, including outdoor spaces.
Good visual acuity and attention to detail.
Ability to travel to event sites, as needed.

Responsibilities

Assist the General Manager in the oversight, management, and operation of events at a designated location.
Responsible for office administration, scheduling of meetings, and overall office management.
Help recruit local staff, hire qualified individuals, and provide training based on company service excellence standards.
Assist in the management of the team and event operations at the venue on event days.
Support an exciting and multi-faceted portfolio of events, providing leadership to event management staff while delivering operational excellence with unsurpassed customer service.
Responsible for helping to cultivate and grow the business.
Provide administrative support in the overall operation of events.
Communicate regularly with the REVELXP Staffing Operations Management Team to provide regular updates on internal and external account operations.
Support the General Manager to build, maintain, and nourish constructive relationships with clients and identify and grow new business relationships.
Assist in large-scale staff training on both company and client’s venue standards, including topics like Venue Breakouts, Emergency management, Customer Service, Positive Team Environment, and Staff Job Duties.
Create and track all event invoices at the account using the REVELXP workforce management solution system.
Ensure compliance with all company administrative policies and procedures.
Manage account budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups within the account.