General Manager
About The Position
As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s General Managers support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests. Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service, recruit, train, develop, and coach team members to excel in their career growth, deliver on key business metrics of quality, service, profitability, and team, assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations, role model quality assurance best practices each day with the team and consistently meet or exceed all measures, and apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement.
Requirements
- Passion to serve others and exceed our guests’ expectations
- Minimum of three-year supervisory experience with demonstrated leadership success
- Hotel experience preferred
Nice To Haves
- Bachelor’s degree in hospitality, business, or related field preferred
Responsibilities
- Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
- Recruit, train, develop, and coach team members to excel in their career growth
- Deliver on key business metrics of quality, service, profitability, and team
- Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations
- Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
- Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement
Benefits
- Flexible scheduling
- paid time off
- hotel discounts
- free room nights
- Mentorship
- cross-training
- development plans
- management training
- Medical
- dental
- vision
- prescription
- life
- disability
- Team Member Assistance Program
- Company-matched 401(k)
- Quarterly bonuses
- semi-annual bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
