General Manager (KIN Craft Ramen & Izakaya)
TPC Group Corp•Fountain Valley, CA
•$90,000 - $93,000•Onsite
About The Position
We are seeking an experienced, hands-on General Manager to lead daily restaurant operations. This role oversees guest service, team development, staffing, financial performance, inventory, and restaurant maintenance while maintaining company standards. The ideal candidate is a strong leader who enjoys supporting the team on the floor, delivering exceptional guest experiences, and managing a high-volume restaurant.
Requirements
- Minimum of 3 years of restaurant management experience.
- At least 5 years of front-of-house operations experience and strong knowledge of food, beverage, and service standards.
- Experience in a high-volume, service-focused restaurant.
- Strong leadership, communication, decision-making, and problem-solving skills.
- Ability to manage budgets, staffing, labor costs, inventory, and operational reports.
- Proficiency with POS systems, cash handling, and basic math.
- Understanding of hiring procedures, employee relations, and incident reporting.
- Knowledge of sanitation and food-handling safety standards.
- ServSafe Manager certification and applicable food safety and alcohol service certifications.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to stand for extended periods, reach, bend, stoop, frequently lift up to 50 pounds, and safely handle hot dishes, with or without reasonable accommodation.
Responsibilities
- Lead daily restaurant operations in collaboration with the Executive Chef, kitchen team, management, and corporate support teams.
- Maintain service, food quality, cleanliness, sanitation, and safety standards.
- Actively manage the floor, support employees during busy periods, and resolve guest concerns professionally.
- Recruit, interview, hire, train, and develop team members.
- Communicate performance expectations, provide ongoing feedback, conduct evaluations, and address performance concerns.
- Prepare schedules based on business needs, monitor time and attendance, and oversee payroll administration.
- Manage labor costs, purchasing, inventory, cash handling, and controllable expenses within established budgets.
- Review sales forecasts, operating reports, and financial results to identify opportunities to improve performance.
- Ensure compliance with company policies and applicable food safety, alcohol service, and employment requirements.
- Coordinate restaurant maintenance and equipment repairs and ensure employees have necessary supplies and equipment.
- Lead team meetings and pre-shift briefings to communicate priorities, menu information, and service expectations.
- Coordinate incident reporting and support investigations with HR and appropriate company representatives.
- Oversee opening and closing procedures, security, and loss prevention.
- Perform other duties consistent with the position and restaurant operations as assigned by management.
Benefits
- 100% company-paid medical, dental, and vision coverage on the basic plan.
- Paid time off up to 156 hours annually.
- Paid sick leave.
- 20% employee dining discount at Kei Concepts restaurants.
- Employee referral bonuses.
- Training, professional development, and opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
