General Manager - Huddle House 737

BFS Foods Inc•Mount Morris, PA

22d•Onsite

About The Position

The General Manager is responsible for ensuring customer satisfaction, managing unit operations, and driving business growth. This role involves creating a succession plan, completing daily paperwork, maintaining cleanliness and sanitation standards, ordering food and supplies, hiring and disciplining staff, creating schedules, holding employee meetings, engaging with the community, enforcing brand standards, managing HR functions at the unit level, and training staff on all aspects of unit operations.

Requirements

Ability to communicate effectively with all hourly associates
Ability to cover all shifts during the normal operation of the unit
Previous restaurant experience required
Perform such similar, comparable, or related duties as may be required or assigned.

Responsibilities

Ensure that each customer is completely satisfied during their visit.
Create a succession plan for the unit.
Complete all daily paperwork at the unit level including sales reports, red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit.
Maintain the highest standards of cleanliness and sanitation in your unit at all times.
Complete monthly inspection of unit using the Unit Inspection form contain in the red Book.
Order all food and supplies needed to operate the unit on a daily basis.
Hire and discipline staff.
Create budgeted staffing schedules using history recent sales data.
Hold monthly meeting with all employees to discuss any relevant information they need to assist in the running of the unit.
Establish a visible presence in the community by visiting businesses, churches, civic organizations etc. to drive business and increase sales.
Enforce all brands standards, company policies and procedures.
Represent the company, with professionalism at all times.
Treat all employees with dignity and respect.
Manage the HR function at the unit level.
Insure that all new hire paperwork, time sheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner.
Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant).